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Employee Spotlight: Amanda Jenkerson

Get to Know Our Employees

At Cardinal, we value all of our employees. We’re biased, but we’re pretty confident we have the most well-trained, experienced professionals that care about the communities they serve. We’re proud of every single member of team Cardinal. However, there are some unsung heroes that may not necessarily get the recognition they deserve for the important role they play.

Today, on National Receptionist day, we’d like to tell you about our fabulous Front Desk Assistant, Amanda Jenkerson. Get to know Amanda as she talks about her role – what she finds most rewarding, what made her decide to join Cardinal and how being a local resident has proven to be invaluable to performing her job at a high level.

Tell us about your role and your primary responsibilities.

My role as the Front Desk Assistant primarily consists of directing individuals to the correct representative. When there is down time, I keep myself busy by sorting important paperwork. Being the Front Desk Assistant requires one to multitask in a fast paced environment.

How long have you lived in the area, and what’s your favorite thing about living in Northern VA?

I've lived here for a little over a year so far. My favorite thing about Northern Virginia is the balance between the entertainment in the city and the peacefulness in the rural areas.

What about your position do you find most rewarding? What do you love most about being an administrative assistant?

The thing I love and find most rewarding about my position is knowing I'm usually the first person to be of assistance to our clients. Having this understanding gives me a sense of fulfillment due to the responsibility that comes with this position.

Does being a local Northern Virginia resident help you in your current role at Cardinal? If so explain how.

Absolutely, yes. Living in Northern Virginia gives me a better understanding of the daily requirements of the clientele Cardinal provides service for.

Could you give us an example of when you felt you went above and beyond in your role?

I would have to say it was rather tempting to choose teleworking when the COVID-19 pandemic started. However, I chose not to because knowing that I am usually the first person to interact with clientele, making that first impression would be difficult without being at the front desk.

What about Cardinal made you decide to join the team?

Cardinal being family owned and operated is what caught my attention. That really hit home for me.

Name one fun or unlikely thing people may not know about Cardinal but should.

Considering every employee I've met so far in Cardinal, from many different walks of life, this company has a good sense of diversity. I admire that.