Cardinal Management Group, A RealManage Company
At Cardinal Management Group we are dedicated to implementing the latest technology our industry has to offer to improve the customer experience when interacting with our team and the communities we manage. Creating efficiencies, offering self-service options for those who desire them, and providing greater transparency are key values for our team.
Our community websites offer easy-to-use communication tools, document storage, and management capabilities through a public website and associated secure resident portal, as well as a mobile app. Key features include:
Digital resource library available to residents 24/7. Access to files and folders can be controlled by assigning an access level (Board Member, Homeowner, Tenant), or even a password, to each file or folder.
Resident bulletins via email, text message, and/or app notification. Bulletins remain front and center on the resident dashboard and alert banners can be used to highlight critical information within the resident portal and/or on the public website.
Residents have easy access to the Management team by simply clicking their Inbox and sending a message.
Residents can reserve amenities in the community with the tap of a finger, while managers can approve and keep track of requests with ease.
Surveys, newsletters, community calendar, and e-forms facilitate resident engagement using a suite of communications tools.
Managers process and update the status of work orders within the portal, and residents can track the status of their work orders in real-time.
Discussion boards facilitate communication between neighbors, the Board of Directors, and management staff.
Classified ads make it safe and easy for residents to buy and sell personal items with their neighbors.
Smart Violations Compliance Inspection – The software offers the most comprehensive and easy-to-use mobile compliance system in the community management industry! It will reduce compliance processing time while empowering committees, boards and the management team through online access to real-time information. GPS navigation makes it a breeze to pinpoint your exact location in the community, and color-coded house icons for each property quickly identify open/closed violations. Letters are created with just a few clicks: simply select the violation category, click the camera icon to snap a photo, add more detail as needed, and the software will automatically generate the letter with integrated pictures with date/time stamp. Letters are emailed to the owner automatically when an email address has been provided. Clickable response links embedded in the emailed violation letters open the channels of communication between management staff and homeowners. Multiple violations can be included in one letter and tracked separately moving forward. All letters, pictures, and notes are available at your fingertips anytime, anywhere. Boards can access their community dashboard with charts, graphs, statistics, and percentages of violations for your association for easy reference, or consult the mobile app while out in the community.
Virtual Maps – View your association easily with mapping technology and color-coded house icons to quickly identify open/closed violations.
GPS Enabled – GPS navigation makes it a breeze to pinpoint your exact location during inspection.
Automated Letters – Select the violation, click on the camera icon to snap a photo, and the software will automatically create the letter with an integrated picture.
Multiple Violations on Single Letter – Select multiple violations to be included in one letter and track them separately moving forward.
Status Indicators – Easily track statuses for a property or violation, such as bankruptcy, tenants, request for hearing, etc. A convenient color-coded triangle next to the house icon is provided for quick status reference.
Real-Time Data – Have access to all letters, pictures and notes at your fingertips.
Board Access – Provides a dashboard with charts, graphs, statistics, and percentages of violations for your association. View letters, pictures, and certified signatures, anytime, anywhere.
Easy Response & Record Keeping – Homeowners who have provided an email address will receive an electronic copy of their violation letter with a clickable link to respond directly to their community manager. If your community currently takes advantage of our website and portal services your membership can log in to view their violation status and communicate with management staff on open matters.
Smart Architecturals Modification Application Processing – The software utilizes cloud-based technology to empower your Architectural Committee to review architectural requests from anywhere, making manual meetings a thing of the past. Committee members can collaborate online in the discussion forum and submit their vote online. Homeowners are notified when their application has been received and is under review, and committee decisions are conveyed to homeowners instantly when an email address is available. Applications are stored for reference and are available to inspectors in the field at the touch of a button. Automated reminders keep committee members on track when applications are approaching their expiration so they never miss a deadline.
Smart Workorders Maintenance Management – The software streamlines and automates the maintenance workflow, allowing managers to submit maintenance issues in real-time. Utilizing cloud-based technology with mobile and office platforms, managers inspect their properties, create work orders, and manage vendors via text and email while on the go. Managers and vendors can upload documents and receipts, and create customized reporting that can be exported in Excel or PDF format.
Select the entire package and provide your membership with the most enhanced and transparent experience possible! All our programs speak to one another and website users have the ability to log into their account to view their covenants status, check their account balance and recent transaction history, access the online payment portal and much more! The interactive features provide paperless records for the Association, alleviating the need for storage of those pesky boxes!
For Pricing – Please see current schedules within the management agreement or ask your Portfolio Manager today!
